Frequently Asked Questions
- All
- Orders and Processing
- Shipping and Delivery
- Taxes and Duties
- Refund and Exchange
- Accounts and Access
- Billing and Payments
- Rewards and Points
- General Questions
All payments are in US Dollars.
All refund amounts are also in same currency in the exact same purchase amount plus shipping.
When you pay with payment methods other than USD, the exchange rate and any other fees are being applied from your financial institute, not us.
Yes, PayPal payment is available for all customers.
No, we only accept digital payments.
When an items or items in an order are approved for refund, it will be in the exact same purchase amount plus shipping in US Dollars and to the same credit card or bank account that you used for the purchase. There will be no exception to this rule.
You will receive an email confirmation when refund is issued. Note that depends on your bank or financial institute, it may take a few days for them to process the refund before the money appears in your bank account.