Frequently Asked Questions
- All
- Orders and Processing
- Shipping and Delivery
- Taxes and Duties
- Refund and Exchange
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- Billing and Payments
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- General Questions
Depending on the total value of your order, if you exceed the exempt limit in your country, you may need to pay duties.
For US customers, most of the packages are being shipped within US and they will not pay customs duties. However, depends on the states, there might be applicable sales tax which will remain your responsibility to pay, if isn’t paid during the purchase.
Customers in EU zone also receive some of the products from within EU, however duties and taxes vary from country to country, and you will be responsible for applicable sales taxes.
For US customers, the products prices are final and sales tax is included in it.
Shipping is taxable in some states, in those cases you may see that little extra cost on the shipping fee.
Prices are VAT included for customers in UK and Spain. All other EU customers may need to pay VAT upon delivery of the products, depending on declared value of the order and VAT exemption limit of the destination country.
Custom fees might also be applicable in European countries.